Frequently Asked Questions
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What is my username/NETID?
Your username (or NET ID) is the email address you used to create your account during registration (you use the same email address/password for registering and for taking the course).
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What URL do I go to for logging into the course?
Go to: https://d2l.msu.edu/. You will see the Michigan State University at the top of the page.
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I received a “not authenticated” response when trying to login – what do I do?
A “not authenticated” message is typically an issue with a password not being entered correctly. To reset your password at any time go to: https://community.idm.msu.edu/ and select the option for Forgot Password. You will receive an email from a sender called “Community ID” with a link to reset your password.
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I forgot my password – where can I reset it?
To reset your password at any time go to: https://community.idm.msu.edu/ and select the option for Forgot Password. You will receive an email from a sender called “Community ID” with a link to reset your password.
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Who can I call for technical support?
The Michigan State University Help Desk. They are available 24/7 at reachout@msu.eduor 1-800-500-1554. Tell them you are logging into an MSU Extension online course with an MSU Community ID.
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How to Login to Your Course
Once you have registered, follow the instructions below to login – you will use the same login credentials that you set during registration (your NetID is your email address used during registration and use the same password set during registration).
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Go to the Michigan State University Online Course System (known as Desire2Learn or ): https://d2l.msu.edu/
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Click on the Login Button
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In the MSU NETID field enter your email address (enter the same email used during registration)
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Enter the password you set during registration
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You will be logged into D2L - click on the course title in the My Courses area
*Note: If you need to reset your password go to: https://community.idm.msu.edu/ and select the option for Forgot Password.